Your privacy matters at bongo77. This page explains exactly what personal data we collect when you use the bongo77 platform, why we collect it, how we store it and what rights you have over your own information as a Bangladesh player.
Six core privacy commitments that bongo77 makes to every player on the platform.
All personal data stored by bongo77 is protected with industry-standard 256-bit SSL encryption. Your account details, payment information and betting history are never stored in plain text.
Bongo77 never sells your personal data to third parties. Your information is used solely to operate your account, process payments and improve your experience on the bongo77 platform.
Bongo77 only sends promotional emails and SMS messages to players who have opted in. You can withdraw your marketing consent at any time through your account settings or by contacting support.
You can request a full copy of the personal data bongo77 holds about you at any time. We will provide this within a reasonable timeframe at no charge to you.
If you close your bongo77 account, you can request that your personal data be deleted from our systems. Certain data may be retained for legal and regulatory compliance purposes only.
Bongo77 does not store your full bKash, Nagad or Rocket account credentials. Payment processing is handled through secure, encrypted channels and your financial data is never exposed.
This Privacy Policy applies to all users of the bongo77 platform at https://bongo77.one. By registering an account or using any part of the bongo77 platform, you confirm that you have read and understood this policy. If you do not agree, please do not use the platform.
At bongo77, we take your privacy seriously. This Privacy Policy explains how bongo77 collects, uses, stores and protects the personal data of players who register and use the bongo77 platform. It also explains the rights you have over your own data and how you can exercise those rights.
Bongo77 is committed to handling your personal data responsibly and transparently. We collect only the data we genuinely need to operate the platform, process your transactions and keep your account secure. We do not sell your data, and we do not share it with third parties except in the limited circumstances described in this policy.
This policy applies to all players who access bongo77 via the website at https://bongo77.one or via the bongo77 mobile app. It covers all personal data collected through registration, account use, payment processing and customer support interactions.
📌 This Privacy Policy was last updated in January 2025. If you registered with bongo77 before this date, the updated policy applies to all data we hold about you from the date of the update onwards.
Bongo77 collects personal data from you in several ways — directly when you register or contact us, automatically when you use the platform, and from third parties where necessary for verification purposes.
When you create a bongo77 account, we collect:
When bongo77 requires identity verification, we may collect copies of government-issued identification documents, proof of address and, in some cases, proof of payment method ownership. This data is used solely for verification purposes and is stored securely.
Bongo77 records all deposits, withdrawals and betting transactions associated with your account. This includes transaction amounts, timestamps, payment method references and transaction outcomes. Full payment credentials such as bKash PINs are never stored by bongo77.
When you use the bongo77 platform, we automatically collect certain technical data including your IP address, device type, browser type, operating system, pages visited, time spent on the platform and betting activity. This data helps us improve the platform and detect suspicious activity.
Bongo77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information. If you contact our support team and voluntarily share such information, it will be handled with the utmost care and deleted once the support matter is resolved.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Registration details | Account creation and management | Duration of account + 5 years |
| Verification documents | Identity and age verification | Duration of account + 5 years |
| Transaction records | Payment processing and audit | 7 years (regulatory requirement) |
| Betting history | Account records and dispute resolution | Duration of account + 5 years |
| Usage and device data | Platform improvement and fraud detection | 24 months |
| Support communications | Customer service and dispute resolution | 3 years |
Bongo77 uses the personal data we collect for the following purposes:
Bongo77 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except in cases of fraud detection where automated systems may flag suspicious activity for human review.
You can opt out of marketing communications from bongo77 at any time by updating your preferences in your account settings or by contacting the bongo77 support team. Opting out of marketing will not affect your ability to use the platform.
Bongo77 does not sell your personal data to any third party. We share your data only in the following limited circumstances:
To process your deposits and withdrawals, bongo77 shares necessary transaction data with mobile financial service providers including bKash, Nagad and Rocket. These providers process your payment data under their own privacy policies and security standards.
Bongo77 may use third-party identity verification services to confirm your identity and age. These services receive only the data necessary to complete the verification and are contractually prohibited from using your data for any other purpose.
Bongo77 may be required to share your personal data with law enforcement agencies, regulatory bodies or other authorities if required by law or if we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of users or comply with a legal obligation.
In the event that bongo77 is involved in a merger, acquisition or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and any changes to this privacy policy that result from it.
Bongo77 never shares your personal data with advertisers, data brokers or any other commercial third parties for marketing purposes. If you receive unsolicited communications claiming to be from bongo77 partners, treat them as suspicious and report them to our support team.
Bongo77 uses cookies and similar tracking technologies on the platform to improve your experience, keep you logged in and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bongo77 platform. Essential cookies cannot be disabled as they are required for the platform to operate.
Bongo77 retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods for different types of data are outlined in the table in Section 2 of this policy.
Transaction records are retained for a minimum of seven years in line with standard financial record-keeping requirements. After the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.
📁 If you request deletion of your bongo77 account data, we will process your request within 30 days. Some data may be retained beyond this period where required by law, but it will be clearly separated from active account data and used only for compliance purposes.
Bongo77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures include:
While bongo77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your bongo77 account has been compromised, contact our support team immediately at [email protected].
As a bongo77 player, you have the following rights over your personal data:
To exercise any of these rights, contact the bongo77 support team at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.
Exercising your data rights will never affect your ability to use the bongo77 platform or result in any negative consequences for your account, unless the request itself requires account closure.
The bongo77 platform is strictly for adults aged 18 and over. Bongo77 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe that a minor has registered a bongo77 account, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms including bongo77. If you need guidance on available tools, our support team is happy to help.
Bongo77 reserves the right to update this Privacy Policy at any time. When we make changes, the updated policy will be published on this page with a revised "last updated" date. We may also notify you of significant changes via email or a notice on the bongo77 platform.
It is your responsibility to check this page periodically for updates. Continued use of the bongo77 platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, please stop using the platform and contact support to close your account.
If you have any questions, concerns or requests relating to this Privacy Policy or the way bongo77 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
📧 We aim to respond to all privacy-related enquiries within 48 hours. For data access or deletion requests, please allow up to 30 days for processing. All communications are handled securely and confidentially.